I started using this make up remover over the past month or so, and so far I’m not impressed with it. It’s indeed very gentle, it has a discreet scent, and it’s bi-phase, so you need to shake it well before using it. But I don’t think that it cleans my makeup as easily and thoroughly as other bi-phase makeup removers, and that bothers me. I need to apply it a couple or more times to remove my makeup properly, and I still see some make up on my disks when I continue with my cleansing milk and toning lotion. So I don’t find it as potent as other make up removers. It’s not bad, but I won’t be purchasing it again in the future. I give it 3 out of 5 stars.